Frequently Asked Questions (FAQs)
1. What types of mangoes do you offer?
We offer a premium selection including Alphonso, Rajgira, and Srinivaspura mangoes, sourced directly from trusted farms for the freshest quality.
2. How are the mangoes packed and shipped?
Each order is carefully packed in cushioned, ventilated boxes to ensure the mangoes remain fresh and damage-free during transit.
3. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location. You will receive tracking details once your order is shipped.
4. Do you ship across India?
Yes, we deliver pan-India. If you're ordering from a remote location, shipping times may vary slightly.
5. Are the mangoes naturally ripened?
Absolutely! We only use traditional, natural ripening methods—no harmful chemicals or artificial processes.
6. What if I receive damaged or spoiled mangoes?
If you receive damaged or spoiled items, please contact us within 24 hours with photos, and we’ll arrange a refund or replacement as per our policy.
7. Can I cancel or modify my order?
Orders can be canceled or modified before shipping. Once dispatched, we are unable to make changes.
8. Do you offer bulk orders or gifting options?
Yes! We accept bulk orders and offer beautiful packaging for festive and corporate gifting. Contact us for custom quotes.
9. How do I contact customer support?
You can reach us at support@mangobasket.com or call us at +91-XXXXXXXXXX for assistance.
10. How are the mangoes priced?
Our prices vary by variety and quantity. All prices include premium quality assurance and careful handling from farm to doorstep.